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Ordering your unique wallpaper is a piece of cake! Follow these steps and create your perfect wall in no time:...
January 16th, 2025 201 views 0 likes
Don't worry, you don't have to specify anything special during the ordering process. When entering the dimensions of the wallpaper,...
January 16th, 2025 190 views 0 likes
The minimum size is 20x20 cm. You pay the price of 1 m2 for this. This is because there is...
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An order can be changed within an hour after ordering. After an hour, the print goes to our printers and...
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Would you like a single large image to flow seamlessly across multiple walls? Take a look at our patterns or...
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We are based in Zeewolde (the Netherlands), where we have our production facility and office. However, we don’t have a...
We have a “virtual fitting room” on our website. This function allows you to project a chosen image (or your...
January 16th, 2025 36 views 0 likes
To get an example of how the wallpaper looks on your wall, you can use the function "Try it on...
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The colours on your screen may differ slightly from the actual colours of the wallpaper. This is because your computer,...
January 16th, 2025 121 views 0 likes
For non-woven wallpaper we can deliver any size in principle. Please note that for dimensions larger than 5 meters the...
January 16th, 2025 187 views 0 likes
When you enter the dimensions of your wall on the website, a frame will appear that shows the part of...
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Yes, absolutely! If the quality of your own photo is not sufficient, we will contact you via email. You can...
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It is possible that the file format or file type is not suitable for our website, as you can only...
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On our website you can only upload .jpg files. Do you have a different file format? No problem, you can...
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Oh no! We’re really sorry to hear that your order didn’t arrive in perfect condition. But don’t worry—we’ll sort this...
January 16th, 2025 73 views 0 likes
We find it important that you are satisfied! Do you have a complaint about your order or our service? Feel...
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Our standard delivery time is approximately 3–5 working days after payment. If your order hasn’t arrived within 6 working days,...
January 16th, 2025 155 views 0 likes
All images on our website can be printed on wallpaper. We will give you an indication of the quality of...
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Yes, we deliver to (almost) all countries in the world. For most European countries we have a specific store available...
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The cost of delivering our wallpaper depends on the country, and for the UK, shipping starts at just £6.96. We...
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For our packages we use: DHL Fedex UPS By default, orders are delivered by Fedex. Larger packages (wallpaper with wide...
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If you are unexpectedly not at home during a delivery attempt, the delivery service will take your package back. Often...
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It is possible to have your wallpaper delivered to a parcel locker. However, this depends on the size of the...
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For deliveries to the UK, we use FedEx as our preferred carrier. FedEx offers the option to change the shipping...
January 16th, 2025 88 views 0 likes
Our warranty covers the following: The image on the photo wallpaper is the same as the image (or section of...
January 16th, 2025 58 views 0 likes
Did you order wallpaper with your own photo? Then it is unfortunately not possible to use the satisfaction guarantee ....
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If you’d like to return your order, please submit a return request using this link. Once we’ve received your request,...
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We are not difficult about returning your order. It is important that you report the return to us within 14...
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After you have ordered, you will receive an email from us within 15 minutes with a link to your personal...
After you have placed your order, you will receive an email from us within 15 minutes with a link to...
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An order can have the following status: Processing We have successfully received your order. Quality checked The image has...
January 16th, 2025 65 views 0 likes
Yes, you can! Make sure your image meets our requirements. Your photo must be in JPG format and may not...
January 16th, 2025 70 views 0 likes
You can send the photo via WeTransfer ( https://wetransfer.com/ ) to hello@wallgroup.com . We will then check the quality for...
Upload the largest image possible for best results. Photos taken with a mobile phone are often not sharp enough. For...
January 16th, 2025 68 views 0 likes
If you would like to add something to your order, such as accessories or glue, we can add this for...
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Within 15 minutes of placing your order, you will receive a link to your personal order status page. If your...
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At checkout, we offer various shipping options. We work with UPS and FedEx. You can also choose to have your...
January 16th, 2025 76 views 0 likes
Once your order is received, your image will be checked by our design team. They will assess your wallpaper within...
We print almost everything, but there are some exceptions. We do not print images with the following content: Pornography, erotic...
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Yes, that is certainly possible! For sloping walls or walls that run to a point, measure the maximum width and...
Sure! We will keep your photo and layout for 6 months after the order, so you can be sure that...
No worries! If you’ve ordered seamless wallpaper, this is completely normal. Seamless wallpaper is made from woven polyester, which handles...
January 16th, 2025 96 views 0 likes