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Ordering your unique wallpaper is a piece of cake! Follow these steps and create your perfect wall in no time:...
December 9th, 2024 217 views 0 likes
Don't worry, you don't have to specify anything special during the ordering process. When entering the dimensions of the wallpaper,...
December 9th, 2024 166 views 0 likes
The minimum size is 20x20 cm. You pay the price of 1 m2 for this. This is because there is...
December 9th, 2024 155 views 0 likes
An order can be changed within an hour after ordering. After an hour, the print goes to our printers and...
December 9th, 2024 159 views 0 likes
We are located in Zeewolde (the Netherlands), where we have our production facility and office. However, we don’t have a...
December 9th, 2024 184 views 0 likes
We have a “virtual fitting room” on our website. This function allows you to project a chosen image (or your...
December 9th, 2024 35 views 0 likes
To get an example of how the wallpaper looks on your wall, you can use the function "Try on your...
December 9th, 2024 30 views 0 likes
The colors on your screen may vary slightly from the actual wallpaper colors. This happens because your computer, tablet, or...
December 9th, 2024 141 views 0 likes
For non-woven wallpaper, we can produce almost any size. Keep in mind, though, that for dimensions over 5 meters, the...
December 9th, 2024 153 views 0 likes
When you enter the dimensions of your wall on the website, a frame will appear that shows the part of...
December 9th, 2024 113 views 0 likes
Yes, definitely! If the quality of your own photo isn’t sufficient, we’ll reach out to you via email. You can...
December 9th, 2024 108 views 0 likes
It is possible that the file format or file type is not suitable for our website, as you can only...
December 9th, 2024 115 views 0 likes
On our website you can only upload .jpg files. Do you have a different file format? No problem, you can...
December 9th, 2024 112 views 0 likes
Oh no! We’re so sorry to hear that your order didn’t arrive in perfect condition. But don’t worry—we’ll make it...
December 9th, 2024 94 views 0 likes
We find it important that you are satisfied! Do you have a complaint about your order or our service? Feel...
December 9th, 2024 103 views 0 likes
Our standard delivery time is approximately 3–5 working days after payment. If your order hasn’t arrived within 6 working days,...
December 9th, 2024 151 views 0 likes
All images on our website can be printed on wallpaper. We will give you an indication of the quality of...
December 9th, 2024 85 views 0 likes
Yes, we deliver to (almost) all countries in the world. For most European countries we have a specific store available...
December 9th, 2024 32 views 0 likes
Shipping costs may vary by country. The exact costs for your order will be displayed during checkout. If your country...
December 9th, 2024 41 views 0 likes
For our packages we use: DHL Fedex UPS By default, orders are delivered by Fedex. Larger packages (wallpaper with extra...
December 9th, 2024 29 views 0 likes
If you are unexpectedly not at home during a delivery attempt, the delivery service will take your package back. Often...
December 9th, 2024 31 views 0 likes
It is possible to have your wallpaper delivered to a parcel locker. However, this depends on the size of the...
December 9th, 2024 58 views 0 likes
For deliveries to the USA, we use FedEx as our preferred carrier. FedEx offers the option to change the shipping...
December 9th, 2024 70 views 0 likes
Our warranty covers the following: The image on the photo wallpaper is the same as the image (or section of...
December 9th, 2024 51 views 0 likes
Did you order wallpaper with your own photo? Then it is unfortunately not possible to use the satisfaction guarantee ....
December 9th, 2024 73 views 0 likes
The costs for returning are for your own account. When requesting the return via our website (via this link), you...
December 9th, 2024 64 views 0 likes
We are not difficult about returning your order. It is important that you report the return to us within 14...
December 9th, 2024 47 views 0 likes
After you have ordered, you will receive an email from us within 15 minutes with a link to your personal...
December 9th, 2024 62 views 0 likes
After you have placed your order, you will receive an email from us within 15 minutes with a link to...
December 9th, 2024 48 views 0 likes
An order can have the following status: Processing We have successfully received your order. Quality checked The image has...
December 9th, 2024 55 views 0 likes
Yes, you can! Make sure your image meets our requirements. Your photo must be in JPG format and may not...
December 9th, 2024 60 views 0 likes
You can send the photo via WeTransfer ( https://wetransfer.com/ ) to hello@wallgroup.com . We will then check the quality for...
December 9th, 2024 50 views 0 likes
Upload the largest image possible for best results. Photos taken with a mobile phone are often not sharp enough. For...
If you would like to add something to your order, such as accessories or glue, we can include it as...
December 9th, 2024 20 views 0 likes
Within 15 minutes of placing your order, you will receive a link to your personal order status page. If your...
December 9th, 2024 15 views 0 likes
At checkout we offer different options and delivery options. We work together with UPS and PostNL. You can also choose...
Once your order is received, your image will be checked by our design team. They will assess your wallpaper within...
December 9th, 2024 25 views 0 likes
We print almost everything, but there are some exceptions. We do not print images with the following content: Pornography, erotic...
December 9th, 2024 17 views 0 likes
Yes, that is certainly possible! For sloping walls or walls that run to a point, measure the maximum width and...
December 9th, 2024 36 views 0 likes
Wallpapering the stairwell can be a challenge! Measure the height at the point of maximum height and the width at...
Sure! We will keep your photo and layout for 6 months after the order, so you can be sure that...
December 9th, 2024 67 views 0 likes